Hong Kong’s consumer watchdog has warned city residents to be on guard when installing keyless electronic locks for their homes – at least if they do not want to end up locked outside their own flats.That was the position one local woman found herself in at midnight just a week after her new lock was installed, forcing her to turn to a locksmith when no one at the company answered her calls.Her complaint was just one of the tales of faulty products and poor customer service that prompted the…
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