Lifestyle

How luxury hotels reward loyal customers with bags, T-shirts and other sought-after customised gifts




If you’re a regular guest at one of The House Collective hotels in Hong Kong and mainland China, chances are you’ve found a smart leather bag in your room at some point. The tote is not for sale, but is a gift for “returning guests”, a spokesman for The House Collective says. The bag, which was introduced in around 2012, was the inspiration of a senior manager at The Upper House, Hong Kong who is “well travelled and loves fashion”, the spokesman says. “The idea was to create a bag that’s…



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